I've refunded 10 games in the last month.
All with good reason, but it's allowed me to find some good games, and spend more of my money on steam than I usually would.
The launch of Battlefield 2042 has been so disastrous that Steam is now issuing refunds to customers, several months after its release.
There are new games launching every day for the costumers with new privacy settings, and inbuilt systems like voice search, and chat.